We Offer Direct Insurance Billing!

Willow Wellness is committed to providing our patients with personalized, quality wellness services at affordable prices. We understand that paying for professional services can be stressful, especially if multiple assessments and treatments are necessary. You should consider yourself fortunate if you have insurance benefits to help with the cost of your treatments. Please know that our goal is to assist you in navigating your coverage so that you obtain the maximum benefits possible.

The Willow Wellness team is here to assist you in understanding your insurance plan so you can best utilize your coverage. To guarantee accuracy when dealing with your insurance company, please bring your most up-to-date insurance information with you to your appointment. Health insurance is a complex subject and while it is not possible for us to know every detail, limit or exclusion involved in all the plans we deal with, we endeavor to assist you in understanding and navigating coverage details the best we can.

Our office prides itself on providing a very high standard of care at a very fair price. Please know that health insurance is intended to cover some, but not all, of the costs of your services. Not all health plans are the same, and not all treatments are eligible or fully reimbursable. Furthermore, insurance companies can sometimes make it difficult for the health provider to retrieve any extended information. It is therefore important to remember that it is ultimately your responsibility to understand what your individual plan allows.

Please note that the treatment we recommend will always be based on your health needs, regardless of the nature and extent of your health plan coverage.

We are pleased to offer Direct Billing (also called “Assignment of Benefits”). Our administrative team is happy to electronically submit your insurance papers directly to your insurance company on your behalf, and accept their payment directly to our office. You only pay the difference your company will not cover. Unfortunately, there are a few insurance companies that will not allow payment to come to the office, therefore payment in full for services is required.

Please note that despite our efforts, due to the Canadian Personal Privacy Act, we have limited access to any specific information from your health insurance company regarding your plan. It is your responsibility to know the parameters of your coverage plan and to provide our office with accurate and current insurance information.

Insurance

We accept most major insurance providers. Please call Willow Wellness at (604) 533-1819 if you have any inquiries regarding our insurance partners.

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We Look Forward To Hearing From You Soon!

Call Willow Wellness at 604-533-1819 to set up your Insurance & Finances appointment today!